What You Should Look For When Hiring A Security Company.
In today’s world, security is more important than ever. As a business owner, ensuring the safety of your assets, employees, and customers is critical. Whether you run a retail store, a corporate office, or a manufacturing facility, hiring the right security company can make all the difference. However, with so many options available, it’s essential to know what to look for in order to choose the best security provider for your needs.
Here’s a guide on what to keep in mind when hiring a security company for your business.
1. Licensing and Background Checks
Unfortunately, the security industry is filled with illegal or unethical security companies. Here are some questions you should ask before hiring any security company:
- What is your state professional security license number?
Make sure you verify that number in your state’s database to ensure it’s accurate. - Can you please provide proof of commercial general liability insurance?
Commercial general liability insurance protects businesses from claims of bodily injury, property damage, and personal and advertising injury. It covers a wide range of situations, including accidents on the business premises and damages caused by the business at a client’s site. Make sure the security company you choose has comprehensive insurance coverage. This will protect you in case of any damages or losses incurred while the company is providing security services for your business. The company should carry both liability and worker’s compensation insurance to ensure that you are protected from any potential legal or financial risks. If a security incident occurs due to negligence or an error on the part of the security company, having the right insurance coverage ensures that your business is not held liable. - Do you conduct active background checks for your employees?
Unfortunately, many security companies either hire felons to save on labor costs or do not conduct proper background checks. You want your security team to keep you safe, not put you in harm’s way. - What is your state professional security license number?
Ensure you verify this number in your state’s database to confirm it’s legitimate. If the number is fraudulent, notify local law enforcement.
2. Experience and Reputation
One of the first factors to consider when hiring a security company is their experience in the industry. A reputable company will have a proven track record of successfully providing security services for businesses similar to yours. Take the time to research the company’s history, client reviews, and any case studies or success stories they can share. A trusted company should also be able to provide references or testimonials from other businesses they’ve worked with.
3. Comprehensive Security Solutions
Every business has unique security needs, which is why it’s important to hire a company that offers a wide range of security solutions. The best security companies will assess your business’s specific needs and tailor their services accordingly. From surveillance systems (CCTV) to alarm monitoring, access control systems, and even security personnel, they should have the ability to offer customized security solutions.
For example:
- Surveillance Systems: CCTV cameras placed at key points around your property are a must for monitoring activity. Make sure the company can install modern, high-quality cameras with remote access capabilities.
- Alarm and Access Control Systems: Intrusion alarms, motion sensors, and access control systems that restrict entry to authorized personnel can protect your business from theft or unauthorized access.
- Security Guards: If you require a physical security presence, ensure the company offers trained and professional security guards who are equipped to handle various situations.
A well-rounded security company will work with you to determine which services will be most effective for your situation.
4. Trained and Qualified Security Personnel
If your business requires the use of security guards, ensure the company you hire has a rigorous hiring and training process for its employees. Security personnel should undergo thorough background checks, physical fitness tests, and specialized training programs to ensure they are equipped to handle a variety of situations.
Look for companies that provide ongoing training for their security staff. This could include training on emergency procedures, conflict resolution, first aid, and the latest security technologies. Well-trained personnel are more likely to act professionally, effectively manage threats, and provide a higher level of service.
5. Cost-Effectiveness and Transparency
While cost should not be the sole deciding factor when hiring a security company, it is an important consideration. Look for companies that offer competitive pricing and are transparent about their fees. Beware of companies that offer unusually low rates, as this could indicate subpar services or hidden charges.
