Social Media Investigation Across Massachusetts
A social media investigation (often called OSINT, or open-source intelligence) builds a documented picture of someone’s online activity — posts, check-ins, connections, and public activity across platforms — relevant to a custody case, an infidelity case, a workers’ comp or disability claim, or a harassment matter.
We only collect what’s publicly visible or lawfully accessible — we don’t create fake profiles to deceive someone into connecting, and we don’t access private accounts through hacking or someone else’s credentials. What’s public on social media is often more revealing than people expect, and our job is to find it, verify it’s genuinely tied to the right person, and document it properly.
- ✓Cross-platform search to confirm identity and activity across accounts
- ✓Timeline documentation of public posts, check-ins, and tagged activity
- ✓Screenshot and archival capture with timestamps, since posts can be deleted
- ✓Verification that content is genuinely tied to the right person, not a lookalike or impersonator
- ✓A findings report formatted for legal or personal use
Why the Timing Matters
Social media content disappears — posts get deleted, accounts go private, stories expire within 24 hours. If you think a case might turn on something someone posted, the sooner we document it, the better; waiting even a few days can mean the difference between a preserved screenshot with a timestamp and a claim nobody can verify anymore.
Think Social Media Holds the Answer?
Tell us what you’re trying to confirm. We’ll document it properly before it disappears.
Common Questions
Can you access someone’s private account? No — we work with publicly visible and lawfully accessible information only. We don’t hack accounts or use deceptive tactics to gain access.
Is this admissible as evidence? Properly documented public social media content is routinely used in Massachusetts family and civil courts; your attorney can advise on the specific use case.
Social media investigation is conducted under the same Massachusetts private investigator licensing requirements that cover all of Hub’s investigative work. That matters here specifically because the line between lawful OSINT research and improper access is easy to cross without training — a legitimate investigation stays within publicly available or lawfully obtained information, and never involves logging into someone else’s account or bypassing a privacy setting.
A name match alone is rarely enough to confirm a profile belongs to the right person. Our investigators cross-reference photographs, employment history, locations, and known associates across multiple public sources before treating any social media finding as reliable.
What a Hub Social Media Investigation Report Looks Like
Below is a shortened, fictional sample report in the same format our investigators deliver.
HUB SECURITY AND INVESTIGATIVE GROUP
Social Media Investigation Report — Sample (Fictional)
Case #: SAMPLE-3391 Date: 01/29/2026 Investigator: K. Novak
Summary of Findings: Three publicly accessible profiles were identified as likely belonging to the subject based on matching photographs, a shared employer listing, and overlapping tagged locations across two platforms. Posts spanning a six-month period were archived with timestamps and are available on request.
Recommendation: Findings provided to client for reference; no further action recommended at this time.
This is a fictional sample created to illustrate our reporting format — the dates and case details shown are not real.
Every social media finding is archived with a timestamp at the time it was observed, since public posts can be deleted or made private later.