Surveillance Investigation Services Across Massachusetts
Surveillance investigation is direct, in-person observation of a person or location to document what actually happens, not what someone says happens. It’s the backbone of infidelity cases, workers’ compensation fraud reviews, custody disputes, and insurance claims where the facts on paper don’t match what’s observable in real life.
Everything we observe and photograph happens in public view or from a lawful vantage point — Massachusetts’s two-party consent law (M.G.L. c. 272, §99) governs recorded conversations, not silent photo or video documentation of someone’s movements in public. Every surveillance assignment produces a time-stamped log and photo/video record built to the same standard whether it ends up in a settlement conversation or a courtroom.
- ✓Discreet, in-person observation from a vehicle or fixed vantage point
- ✓Time-stamped photo and video documentation
- ✓Multi-day coverage when a single observation isn’t enough to establish a pattern
- ✓Written surveillance logs formatted for insurance, legal, or personal use
- ✓A debrief conversation explaining exactly what was and wasn’t observed
When Surveillance Is — and Isn’t — the Right Tool
Surveillance works best when there’s a specific, falsifiable question — is this person where they say they are, doing what they say they’re doing. It works less well as an open-ended fishing expedition. We’ll ask what you’re actually trying to confirm before any vehicle gets parked anywhere, so you’re not paying for hours that don’t answer your real question.
Need Something Documented, Not Just Suspected?
Tell us what you need confirmed. We’ll tell you honestly whether surveillance is the right way to get there.
Common Questions
How many days of surveillance does a typical case need? It varies by case, but we’ll give you a realistic estimate up front and check in before burning through hours that aren’t producing useful documentation.
Will the person being watched know? Our goal is always to remain unnoticed — a subject who spots surveillance usually changes their behavior, which defeats the purpose.
Surveillance investigations are conducted under the same Massachusetts private investigator licensing requirements that cover all of Hub’s investigative work, which is part of why the resulting documentation holds up when a claim, a case, or a dispute moves forward.
Every surveillance assignment starts with a clear scope conversation: what the client needs documented, what hours make sense given the subject’s known routine, and what legal boundaries apply to the specific type of case. That scoping conversation is what keeps a surveillance assignment efficient instead of open-ended — hours are spent where they’re likely to produce something useful, not run up for their own sake.
What a Hub Surveillance Report Looks Like
Below is a shortened, fictional sample report in the same format our investigators deliver.
HUB SECURITY AND INVESTIGATIVE GROUP
Surveillance Report — Sample (Fictional)
Case #: SAMPLE-6184 Date: 02/27/2026 Hours Logged: 09:00–15:00 Investigator: T. Marsh
Summary of Findings: Subject was observed departing their residence at 09:40 and was documented, with timestamped photographs, engaging in activity inconsistent with reported physical limitations, including lifting and carrying objects weighing an estimated 30–40 lbs. over a 25-minute period. Activity was logged with exact times and supported by photographic evidence.
Recommendation: Findings forwarded to client for evaluation against the underlying claim.
This is a fictional sample created to illustrate our reporting format — the dates and case details shown are not real.
Every surveillance assignment is documented the same way: timestamped, objective, and supported by evidence, not impressions.