Workers’ Compensation Investigation Across Massachusetts
A workers’ compensation investigation documents whether a claimed workplace injury is consistent with the claimant’s actual, observable activity — useful when an employer or insurer has a genuine, fact-based reason to question a claim, not as a default response to every claim filed.
This is a well-established, legal part of the Massachusetts workers’ comp system — licensed covert surveillance investigators are a recognized role in exactly this kind of claims work across the state, and the Massachusetts Attorney General’s office has pursued criminal charges in confirmed workers’ comp fraud cases. Our surveillance stays within the same legal bounds as any other investigation: observation of public activity, no secret recording of private conversations under M.G.L. c. 272, §99.
- ✓Activity-level surveillance to compare against claimed physical restrictions
- ✓Time-stamped photo and video documentation of observed activity
- ✓Social media and public-activity research where relevant and lawful
- ✓Coordination with the insurer’s claims adjuster or defense counsel
- ✓Reports formatted for use in a disputed claim or fraud referral
A Tool for Genuine Doubt, Not Routine Suspicion
The large majority of workers’ comp claims are legitimate, and treating every claim as suspect is both unfair and a poor use of an employer’s or insurer’s resources. We take these cases when there’s a specific, articulable reason to question a claim — an inconsistency in the medical record, a credible tip, surveillance-worthy red flags — not as a fishing expedition.
Have a Genuine Reason to Question a Claim?
Tell us what’s raised the concern. We’ll scope an investigation that’s proportionate to it.
Common Questions
Is it legal to surveil an employee on workers’ comp? Yes, within the same public-observation and consent bounds that apply to any surveillance investigation — we don’t trespass on private property or secretly record private conversations.
What happens if the surveillance confirms the claim is legitimate? That’s a legitimate outcome too, and a useful one — it closes the question rather than leaving a lingering, unresolved suspicion on file.
Workers’ compensation investigations are conducted under the same Massachusetts private investigator licensing requirements that cover all of Hub’s work, and surveillance is only used where it’s a lawful, appropriate tool for the specific claim question at hand.
Our investigators document exactly what’s observed, with timestamps and photo or video evidence, and never editorialize about whether an activity “proves” a claim is fraudulent — that determination belongs to the adjuster, the employer, or the court.
What a Hub Workers’ Compensation Investigation Report Looks Like
Below is a shortened, fictional sample report in the same format our investigators deliver.
HUB SECURITY AND INVESTIGATIVE GROUP
Workers’ Compensation Investigation Report — Sample (Fictional)
Case #: SAMPLE-1192 Date: 02/04/2026 Hours Logged: 08:00–14:00 Investigator: T. Marsh
Summary of Findings: Claimant was observed performing yard work, including raking and bagging leaves, for approximately 40 minutes. Activity was documented with timestamped video from a public vantage point.
Recommendation: Findings forwarded to the employer’s claims administrator for evaluation against the reported limitations.
This is a fictional sample created to illustrate our reporting format — the dates and case details shown are not real.
We report what the camera shows and when — the claims decision is never ours to make.