Hub Security and Investigative Group provides trusted security in Andover, MA, pairing guards with genuine local knowledge of the community.
ANDOVER, MASS. — Andover recorded a violent crime rate of 0.95 per 1,000 residents in 2024, according to FBI data compiled by NeighborhoodScout, well below the Massachusetts state average of 3.15. The town of 36,652 residents (2024 Census Bureau estimate) is home to Phillips Academy, one of the country’s oldest prep schools, and to a Raytheon manufacturing campus that produces Patriot missile systems — two very different security profiles inside one Essex County community.
By Derek Kreymer, Operations Manager
Hub Security and Investigative Group provides security guard services in Andover, MA — armed and unarmed guards, mobile patrol, and licensed private investigation services — for an Essex County town of 36,652 residents situated along Interstate 93, roughly 20 miles north of Boston. Andover is home to Phillips Academy, founded in 1778; Raytheon’s missile-systems manufacturing operations; and the Shawsheen Village historic district, a planned industrial neighborhood built by the American Woolen Company in the 1920s.
Security in Andover, MA
Hub Security and Investigative Group is the local choice for security in Andover, MA, providing Tactically Trained & MA Firearms-Licensed Armed and unarmed guards, mobile patrol, and private investigation services throughout the community.
Security Built Around Andover’s Districts
Downtown Andover, centered on Main Street’s retail strip and restaurant row, draws steady foot traffic and benefits from our retail security services.
Shawsheen Village, the former American Woolen Company complex now converted to offices, medical suites, and apartments, requires the kind of building coverage handled by our corporate security services. The Phillips Academy / Academy Hill area, one of the oldest sections of town with large historic homes, is a priority zone for our residential security guard patrols. And Andover’s ongoing commercial and residential development near I-93 and River Road keeps our construction site security guards busy on active builds.
What Local Crime Data Actually Shows
Andover recorded a violent crime rate of 0.95 per 1,000 residents in 2024, according to NeighborhoodScout’s analysis of FBI-reported data — below the Massachusetts state average of 3.15 per 1,000. Property crime came in at 7.83 per 1,000 residents, also under the statewide average of 11.12 per 1,000. NeighborhoodScout’s overall index ranks Andover safer than 45% of U.S. cities, and the most recent reporting year showed zero murders in town.
The numbers do not erase risk at specific property types. A prep school campus with valuable art and archival holdings, a defense manufacturing site, and a commuter-heavy downtown each carry exposure that a single town-wide crime score does not capture. Hub Security and Investigative Group builds Andover coverage plans around the property in question — not just the town’s overall safety ranking.
Coverage by District
| District | Key Local Features | Hub Focus |
|---|---|---|
| Downtown Andover / Main Street | Retail strip, restaurants, commuter rail station | Retail patrol, foot traffic monitoring |
| Shawsheen Village | Converted 1920s industrial complex, offices, medical suites | Corporate/office building security |
| Academy Hill / Phillips Academy area | Historic homes, prep school campus | Residential patrol, campus-adjacent coverage |
| I-93 / River Road corridor | Commercial and residential development, Raytheon facilities | Construction site security, corporate site coverage |
What Hub Provides in Andover
- Armed and unarmed guard coverage for downtown Andover retail and commercial properties
- Corporate security for office and medical tenants inside the Shawsheen Village complex
- Residential patrol services for the Academy Hill area and surrounding neighborhoods
- Construction site security guards for active development along the I-93 and River Road corridor
- Mobile patrol routes covering multiple Andover properties on a single overnight schedule
- Background check services and corporate investigations for Andover businesses and property managers
Serving Andover and the Surrounding Area
Andover sits along the I-93 corridor between the Merrimack Valley and Greater Boston, and Hub Security and Investigative Group covers the same stretch for businesses that operate across multiple towns.
Why Andover Businesses and Residents Choose Hub
- Massachusetts-licensed for both security guard services and private investigation work
- Fully insured, with officers who are background-checked and trained before assignment
- GPS-tracked patrol routes and unannounced supervisor inspections to verify coverage
- Local management that knows Andover’s downtown, Shawsheen Village, and I-93 corridor — not a national call center or app-based guard broker
- 24/7 emergency dispatch at (617) 857-1200
Condo, Apartment, and Business Park Security in Andover
Andover’s condo and apartment communities — including complexes like The Andover Condos and Andover Place — face a security gap individual homeowners don’t: shared entryways, parking areas, and mailrooms mean a single unlocked door or unmonitored lot puts every unit at risk, not just one. A condo association can split the cost of a Hub officer across the whole property rather than each resident arranging separate coverage, covering evening patrols, monitoring shared entrances, and responding to package-theft or trespassing complaints for less per household than residents would pay arranging security in Andover, MA individually.
The same logic applies to Andover’s business parks. Multi-tenant office campuses like New England Business Park and Andover Corporate Center on Corporate Drive benefit from a single security contract covering the whole property — consistent after-hours patrol of parking areas and building entrances, a documented point of contact for access issues, and one bill instead of several separate vendors. Retail centers such as Shawsheen Plaza are a similar fit for Hub’s retail security services and mobile patrol, since a visible officer during business hours deters shoplifting and parking-lot incidents.
Hub officers are also trained and certified to staff public and private events in Andover — from a corporate campus gathering to a condo association function or a community event — and hold current Massachusetts Crowd Manager certification through the MA Department of Fire Services, in addition to CPR/First Aid and Narcan (naloxone) certification. That certification matters at crowded Andover events, where the officer on duty is trained to enforce occupancy limits and respond to medical emergencies until first responders arrive.
Recurring and One-Time Patrol Scheduling in Andover, MA
Hub works directly with Andover property owners to schedule either a recurring mobile patrol route or coverage for a single event. Managing several properties around Andover? A shared patrol loop is usually more cost-effective than scheduling each site on its own. Hub is proud of the coverage it provides across Andover.
Consolidated Route Savings: A single patrol loop covers multiple properties across Andover without separate, site-by-site billing fees.
Fleet Accountability: Marked patrol vehicles feature real-time GPS monitoring and dash cameras for full site transparency.
Vetted Officers: All mobile patrol guards hold valid driver’s licenses, clean driving records, and safe-driver training.
Hub is proud to deliver reliable, state-licensed security in Andover, MA.
Serving Every Part of Andover, MA
Properties throughout Andover — residential, commercial, and retail alike — fall within Hub’s regular coverage area. Patrol routes and guard assignments are planned around where the property actually is, not just around the busiest part of town.
The Hub Standard: Guards in Andover, MA
Hub doesn’t put a guard on a Andover post without a background check first, and unannounced supervisor visits keep shifts honest after that. Property owners get a direct line to a dispatcher who knows the site, not a call center queue. Vetted staff, active supervision, and direct communication — that’s what makes the difference in Andover.
Emergency Coverage That Doesn’t Clock Out in Andover, MA
A Andover property doesn’t get to choose when an alarm trips or a break-in happens, so Hub’s dispatch doesn’t clock out either — it’s staffed 24/7, with a live person answering instead of an answering service. That person can send a guard or bring in local police as needed. The number is (617) 857-1200, answered around the clock.
Ballardvale: Andover’s Other Mill Village
Shawsheen Village gets most of the attention, but Andover’s first planned mill community is in the northwest corner of town. Ballardvale grew up where Andover Street crosses the Shawsheen River. John and William Marland founded the Ballardvale Manufacturing Company there, and four large mill buildings still stand, the oldest a four-story brick structure from 1836. A wrought iron truss bridge from around 1872 crosses the river below the mills, and the area was listed on the National Register of Historic Places in 1982 as the Ballardvale District.
Old mill buildings that now hold offices, workshops or apartments come with their own security questions. Long corridors, several entrances, loading areas, and tenants who keep very different hours all make it hard to know who belongs in the building. Hub’s mobile patrol officers can check doors and lots on a set schedule, and a property manager can add a guard during a renovation or a tenant changeover.
Ballardvale also has its own stop on the MBTA Haverhill Line, at 195 Andover Street. The station has 115 parking spaces and logged 167 daily boardings in 2024. The MBTA has scheduled a rebuild of the station for 2028-2029, with accessible platforms and a short stretch of second track. Construction near a working station and a historic district means equipment, materials and commuter cars sitting side by side. Hub’s construction-site guards and overnight patrol give contractors and nearby owners a record of who was on site and when.
Frequently Asked Questions
Is Andover, MA a high-crime town?
No. NeighborhoodScout data shows Andover’s violent crime rate of 0.95 per 1,000 residents and property crime rate of 7.83 per 1,000 residents both fall below the Massachusetts averages of 3.15 and 11.12 per 1,000, respectively.
Does Hub provide armed guards in Andover?
Yes. Hub Security and Investigative Group provides both armed and unarmed guards in Andover, assigned according to the property type and risk level of the assignment.
Can Hub cover a corporate or manufacturing site in Andover?
Yes. Hub regularly staffs corporate offices and light-industrial and manufacturing sites in the Andover area, including facilities near the I-93 and River Road corridor.
Q: Is Hub Security and Investigative Group insured?
Yes. Hub Security and Investigative Group carries $3 million in general liability insurance coverage, providing our commercial, residential, and institutional clients with complete protection and total peace of mind.
Is Hub licensed for private investigation work in Massachusetts?
Yes. Hub Security and Investigative Group holds Massachusetts licensing for both security guard services and private investigation services, including background checks and corporate investigations for Andover businesses.
Call Hub Security & Investigative Group at (617) 857-1200 for a free consultation on security in Andover, MA, or request a quote online.