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On March 16, 1926, Dr. Robert Goddard launched the world’s first liquid-fueled rocket from a farm on Pakachoag Hill in Auburn, Massachusetts — a moment now commemorated at the town’s Goddard Memorial Park.
By Derek Kreymer, Operations Manager
Hub Security and Investigative Group provides Tactically Trained & MA Firearms-Licensed Armed and unarmed security guard services, mobile patrol, and private investigation services throughout Auburn, MA, a Worcester County town of roughly 16,970 residents at the interchange of I-90, I-290, and I-395. Whether you need armed security guards, unarmed guards, mobile patrol, or private investigation services, Hub’s Massachusetts-licensed team is ready to help.
Security Built Around Auburn’s Districts
Routes 12 and 20 commercial corridor: Home to the Auburn Mall area and the town’s major retail and commercial base.
Pakachoag Hill: A historic residential area and the site of Robert Goddard’s first rocket launch, now Goddard Memorial Park.
Highway interchange district: Properties near the junction of I-90, I-290, and I-395 serving regional logistics and travel.
What Local Crime Data Actually Shows
According to NeighborhoodScout, Auburn has a Crime Index of 24 out of 100, with a violent crime rate of 4.04 per 1,000 residents (above the Massachusetts average of 3.15).
CrimeGrade.org gives Auburn an overall Crime Grade of B. As a retail and highway-interchange hub, Auburn’s commercial corridors along Routes 12 and 20 see significant vehicle and foot traffic that benefits from active security coverage.
Coverage by District
| District | Primary Service | Typical Client |
|---|---|---|
| Routes 12/20 retail corridor | Retail & Loss Prevention | Shopping centers, retail stores |
| Pakachoag Hill | Residential Security | Homeowners |
| Highway interchange district | Corporate & Mobile Patrol | Warehouses, commercial properties |
What Hub Provides in Auburn
Armed security guards for high-value properties and events
Unarmed security guards for retail, offices, and residential communities
Retail security services for stores and shopping centers along Routes 12 and 20
Mobile patrol security for commercial properties near the highway interchange
Private investigation services, including background checks and surveillance
Residential security for homeowners and neighborhood associations
Serving Auburn and the Surrounding Area
In addition to Auburn, Hub provides licensed security guard and investigation services throughout the surrounding communities, including:
Why Auburn Businesses and Residents Choose Hub
- Licensed and insured in Massachusetts. Hub holds a full Massachusetts security guard and private investigation license, so clients work with a compliant, insured provider rather than an unlicensed operator.
- Based locally, not routed nationally. Being Massachusetts-based lets Hub deploy guards and patrols quickly across the region instead of relying on a distant national call center.
- Services that scale with the job. Armed, unarmed, mobile patrol, and private investigation services scale up or down based on the property, event, or investigation.
- A real person, not a call queue. Clients reach Hub’s operations team directly instead of being routed through several layers of a large franchise.
- Every guard is screened first. Guards go through a screening and licensing process consistent with Massachusetts security guard regulations before ever being assigned.
How Hub Saves Auburn Customers Money
Bundling guard, patrol, and investigative services under a single Hub contract usually costs less than juggling separate vendors for each: fewer onboarding processes, no coverage gaps forcing a second vendor’s overtime rate, and one predictable invoice rather than surprise call-out fees. That matters in Auburn, where the busy interchange of I-90, I-290, and I-395 brings retail and commercial traffic close to residential neighborhoods — Hub can bundle a highway-adjacent commercial property with residential checks nearby under a single route instead of billing each separately.
Auburn’s own history is a genuine milestone in science: on March 16, 1926, Dr. Robert Goddard launched the world’s first liquid-fueled rocket from a farm on Pakachoag Hill in Auburn, Massachusetts — a moment now commemorated at the town’s Goddard Memorial Park. Hub’s guards protect both Auburn’s commercial corridors and its residential neighborhoods.
Condo, Apartment, and Business Park Security in Auburn
Auburn’s condo and apartment communities face a security gap individual homeowners don’t: shared entryways, parking areas, and mailrooms mean a single unlocked door or unmonitored lot puts every unit at risk, not just one. A condo association or property manager can split the cost of a Hub officer across the whole property rather than each resident arranging separate coverage, covering evening patrols, monitoring shared entrances, and responding to package-theft or trespassing complaints for less per household than residents would pay arranging security in Auburn, MA individually.
The same logic applies to Auburn’s business parks. Multi-tenant properties managed by the Auburn Industrial Development Corporation benefit from a single security contract covering the whole property — consistent after-hours patrol of parking areas and loading docks, a documented point of contact for access issues, and one bill instead of several separate vendors. Retail destinations such as Auburn Mall on Southbridge Street are a similar fit for Hub’s retail security services and mobile patrol, since a visible officer during business hours deters shoplifting and parking-lot incidents.
Hub officers are also trained and certified to staff public and private events in Auburn — from a business park tenant event to a condo association gathering or a mall-adjacent community event — and hold current Massachusetts Crowd Manager certification through the MA Department of Fire Services, in addition to CPR/First Aid and Narcan (naloxone) certification. That means the officer posted at a busy Auburn event isn’t simply a visible presence — they’re trained to manage occupancy limits and handle a medical emergency until first responders arrive.
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Licensing, Insurance, and What Hub Offers in Auburn, MA

Hub Security and Investigative Group holds Private Detective Firm License #LP0203L and operates under a $Before signing a contract, 3 million general liability insurance policy. Auburn property managers and business owners can ask to see proof of both. Beyond standard patrols, Hub’s Auburn services include mobile patrol checks along Route 12 and Southbridge Street commercial corridors, armed guards for higher-risk properties, unarmed guards for day-to-day access control, crowd-certified event management for local events, and licensed private investigator and background-check services for tenant screening and pre-employment vetting.
- Mobile security patrols across Auburn’s retail plazas and neighborhoods
Armed security guards for banks, retail, and higher-risk commercial sites
Unarmed security guards for office buildings, apartment lobbies, and retail centers
- Crowd-certified event management, including MA Dept. of Fire Services Crowd Manager certification, CPR/First Aid, and Narcan training for guards working large public events
- Licensed private investigation and background-check services for landlords and employers

Why Auburn’s Apartment Communities Choose Hub
Auburn’s newer residential communities, including Topograph Apartments on Ridge Road, benefit from a visible, consistent security presence. Condo associations and apartment property managers in Auburn hire Hub in Auburn, MA to reduce package theft, monitor visitor access, and provide a fast, professional response to noise complaints or trespassing concerns — all without the overhead of hiring in-house staff.
What to Ask Before Hiring Security in Auburn, MA
Not every company offering security services in Auburn can back up its claims. Ask to see the company’s license number, current proof of insurance, and references from properties they already cover in the area. Hub provides all three on request, backed by supervisors who make unannounced site checks so coverage doesn’t slip.
Mobile Patrol Scheduling for Auburn, MA Properties
Auburn property managers can schedule recurring mobile patrol checks or one-time event coverage by contacting Hub directly. Hub is proud to serve the Town of Auburn community with reliable, professional protection.
Full Coverage of Auburn, MA
Hub plans its Auburn coverage around the whole town, not a single district. Whether a property sits near the town center or in a quieter outlying area, guard assignments and patrol routes are built to reach it.
How Hub Staffs Security in Auburn, MA
Every guard Hub places in Auburn clears a background check first, and unannounced supervisor visits confirm shifts are actually covered. Property owners in Auburn skip the call center and go straight to a dispatcher who knows the site. That combination of vetting, supervision, and direct contact is what makes Hub a partner, not just a vendor.
Auburn High School, Memorial Field and Pakachoag Golf Course
Two of Auburn’s busiest public grounds sit away from the Route 12 and Route 20 shopping strip. Auburn High School at 99 Auburn Street moved into its current building in August 2006 and enrolls more than 800 students. Its athletic home, Auburn Memorial Field, is a lighted stadium with about 1,000 seats, a FieldTurf surface and a six-lane track. On a game night the lots fill up, fans leave late, and the people running the event are usually coaches and volunteers who already have plenty to manage.
Hub can post unarmed officers at the gates and lots on those nights, keep walkways and the bus area clear, and stay until the last cars pull out. For school groups and booster organizations, Hub can also run background checks on the adults who work with students, such as volunteers and seasonal staff.
Up the hill, Pakachoag Golf Course at 15 Upland Street is a 9-hole, 54-acre course with wide views of the region and parking beside the course and across the street. Once play ends for the day, and through the off-season, the fairways, the small pro shop and any equipment kept on site sit largely unwatched. A mobile patrol stop at closing, followed by a later drive-through, gives the operator a written record of gates, buildings and lots, along with a quick look at any vehicle that has no reason to be there after dark.
Frequently Asked Questions
Does Hub provide retail security for the Auburn Mall area?
Yes. Hub provides retail security services for shopping centers and stores along Auburn’s Routes 12 and 20 corridor.
Is Auburn a safe town?
CrimeGrade.org gives Auburn an overall Crime Grade of B; Hub tailors coverage plans to the specific needs of each property, especially in busy retail and highway-interchange areas.
Does Hub patrol commercial properties near the I-90/I-290/I-395 interchange?
Yes. Hub provides mobile patrol and corporate security coverage for commercial properties near Auburn’s highway interchange.
What is Hub’s emergency response line for Auburn?
Clients in Auburn and the surrounding Worcester County communities can reach Hub’s emergency dispatch around the clock at (617) 857-1200.
Ready to discuss security coverage for your property in Auburn?
Request a free consultation or call Hub at (617) 857-1200 to speak with our team today.